Bot Configuration: Indiviual Commands
You can also tweak individual settings by using a single command. Note, not all settings are available via command, some are only accessible on the dashboard, such as reaction panels.
To run the setup, first ensure that you are either the owner of the server, or the owner has designated you as an administrator of the bot by using /addadmin @YourUsername.
For definitions and explanations of settings, please refer to the dashboard guide.
Setup Commands
| Command | Description |
|---|---|
| /setup auto | Bot will make a very basic configuration (no reaction panels - you'll still want to customize on dashboard) |
| /setup limit | Change the quantity of tickets a single user can have open at the same time |
| /setup transcripts | Change the transcripts channel |
| /setup use-threads | Change whether thread mode is enabled |
Prefix
Note: prefix commands are no longer active! Tickets bot works solely on slash commands! No need to setup a prefix.
Auto
See our guide on auto setup here.
Ticket Limit
An explanation of ticket limits is available here. The command /setup limit is used to configure the ticket limit.
For example: to change the per user simultaneous ticket limit to
1- Run/setup limit 1
Transcripts
An explanation of transcript channels is available here. The command /setup transcripts is used to configure the transcripts channel.
For example: to change the transcripts channel to
#logs- Run/setup transcripts #logs
- Please note, the channel must already exist.
Use Threads
It is recommended to read an explanation of thread mode (and how it compares to channel mode) here before using this command. The command /setup use-threads is used to enable (true), or disable (false), whether tickets open as private threads instead of channels. It will also be necessary to select the ticket notification channel.
For example: to enable thread mode - Run
/setup use-threads, choosetrue, clickticket_notification_channel, then select the channel desired from list
- Please note, the selected channel must already exist.
Additional Settings
Additional settings are available on the dashboard, such as reaction panels. It is advised that you read these guides next.