Upon opening the Tickets menu, there will be one main area that displays any open tickets in your discord server.

Tickets card


The unique identification number of the ticket will display.


The reaction panel name of the ticket will display.

  • Learn more about Reaction Panels here.


The user who opened the ticket will display.


Click to view the current state of the ticket.

If we clicked View on ticket #15, this would be displayed:

View card

For comparison, this is the current state of ticket #15 in the discord server:

View comparison

The ticket can be closed from this view, with or without a reason specified.

Premium Perks

Those with premium, will get real-time updates, be able to respond to messages, and close the ticket in this view.

  • Learn more about premium here.